Privacy Policy

1. Introduction

Diligent Insight Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website and services.

2. Information We Collect

We may collect and process the following types of personal data:

• Information you provide directly (e.g. contact details, messages, account setup data)
• Automatically collected information via cookies or analytics tools
• Publicly available business and company data, including information sourced from public registers

3. How We Use Your Information

We use your information for the following purposes:

• To provide access to our services and platform
• To respond to enquiries or support requests
• To improve our services and personalise user experience
• To conduct business research and company-level analysis
• To comply with legal and regulatory obligations

4. Legal Bases for Processing

We process your personal data under the following lawful bases:

• Your consent (where applicable)
• Contractual necessity (to provide our services)
• Compliance with legal obligations
• Our legitimate interests, including business analysis, service improvement, fraud prevention, and due diligence

5. Data Sharing and Transfers

We do not sell your personal data. We may share limited data with service providers who support our platform, subject to strict confidentiality agreements. Data is stored in secure environments, and transfers outside the UK comply with applicable legal safeguards.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with applicable laws and regulations.

7. Use of Publicly Available Personal Data

We may collect and process personal data that is publicly available on open business registers such as Companies House (UK). This includes information such as:

• Names of company directors
• Month and year of birth
• Registered roles or appointments

We process this information under the lawful basis of legitimate interest, for the following purposes:

• Conducting automated due diligence
• Assessing the credibility and structure of a business
• Preventing fraud and identifying potential conflicts of interest
• Enhancing the accuracy of business analysis and reporting

This data is used strictly for analytical and verification purposes. It is not used for marketing, nor is it sold or shared for unrelated purposes.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent (where applicable)

Please contact us to exercise your rights.

9. Cookies

Our site may use cookies to enhance your browsing experience. Other third-party cookies may also be integrated into the site, such as Reclaim.ai Inc. (https://app.reclaim.ai/) cookies for scheduling and booking meetings. You may disable cookies via your browser settings, although some site functionality may be affected.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Diligent Insight
Email: info@diligentinsights.ai
Website: www.diligentinsights.ai